bilstein group: Profile

Range & Services

A man's hands are seen working in the open hood of a vehicle.

The bilstein group brands offer high-quality replacement parts for repairs in line with the vehicle's current value.

Together, the bilstein group brands offer more than 90,000 different replacement parts for professional vehicle repairs.

The group of companies sees themselves as generalists, offering the right products for all vehicle requirements.

In addition to an extraordinary range of products in terms of breadth and depth, we support dealers and workshops with a variety of services.

This includes special tools and additional technical information, such as installation aids that are included with certain products to avoid assembly errors.

A mixed group of five people are sitting around a table, a sixth man is demonstrating something on a flipchart. The mood is good.

Professional training offers the latest, state of the art, and important information on damage patterns.

From Professionals for Professionals

Take advantage of our wide range of training courses and let our expert service staff bring you up to date with the latest state-of-the-art developments in technology and repairs.

With these training courses, the bilstein group passes on part of its technical competence to those who work with febi, SWAG and Blue Print products on a daily basis.

Current training programme

Chassis technology
Training content:
- Axle geometry
- Development of modern vehicle axles
- NVH - Noise Vibration Harshness
- Elastokinematics
Timing belt
Training content:
- Development of timing belts
- Timing belt in oil
- Clamping units
- Camshaft timer
Vehicle-auxiliaries and drive system
Training content:
- Types of V-ribbed belts
- Torsional vibration dampers
- Clamping units
- Types of overrunning alternator
Timing chains
Training content:
- Types of timing chains
- Sliding rails
- Chain tensioners
- Camshaft timer
- Sprockets
- Oils
Water pump/cooling system
Training content:
- Development of water pumps
- Components of the cooling system
- Coolant/liquids
The following topics are generally discussed in all training courses:
- Platform strategy of the manufacturers
- Testing, construction and function of all adjacent components
- Technical modifications
- Damage symptoms

Searching Becomes Finding

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Quality

You can see two hands on a machine that are scanning a spare part.

We Know What it All Depends On

As a manufacturer, compliance with the highest quality standards is a matter of course for us.

Safety-relevant components in particular are subject to the strictest specifications in checking the material quality and fitting accuracy.

In order to meet demand across the entire product range, various centrally controlled departments for quality management work closely together.

Quality procedures are based on extensive, repeatedly carried out product tests - both before inclusion in the range and after.

A spare part is examined under the microscope.

An employee scans a spare part with a device.

Tests Down to the Smallest Detail

In the state-of-the-art testing laboratories of the bilstein group, various replacement parts are examined in detail.

The process for determining quality includes destructive and non-destructive tests. Among other things, we have electronic parts examined with an X-ray machine (in an external laboratory), which can be used to precisely detect production defects inside a housing.

The dimensions (accuracy of fit) and the material are among the most crucial tests required. To improve our product lines, we report optimisation potential back to the suppliers - making an active contribution to the development of our partner producers.

Guarantee

Manufacturer Guarantee for All bilstein group Brands

With its products, the bilstein group stands for the highest quality in the Independent Aftermarket. To underline this promise, the company introduced a manufacturer's guarantee for its three brands in 2020.

The manufacturer's guarantee is valid for three years and for all replacement parts in the range. This gives customers a clear sign that they can trust our products at all times.

You can get all the details here:

febi Manufacturer Guarantee

Blue Print Manufacturer Guarantee

SWAG Manufacturer Guarantee

Numerous logos in red, blue and grey, repeating the 3-year manufacturer's warranty of the bilstein group.

Logistics

To ensure the global availability of its products and services, the bilstein group continuously invests in expanding its logistics capabilities.

An employee is transporting two pallets of large boxes on a forklift.

We have taken steps to ensure that we can offer our customers a comprehensive range of parts and reliable logistics services at all times. This makes the bilstein group a guarantee of customer-friendly stock management.

The most significant development in recent years was the opening of our second major logistics centre in Germany in 2022. At a cost of 120 million euros, the construction of the facility in Gelsenkirchen was the largest investment in the history of the bilstein group and a key step towards optimising our entire supply chain.

Since it was built, the site has already been expanded twice: “Back then, during the logistics planning phase, we deliberately opted for a phased approach and left the gap between the high-bay pallet warehouse and the automated small parts warehouse as space for future expansion. This expansion area was developed as Phase 1b with an additional high-bay pallet warehouse and went into operation in July 2025,” says Felix Wortmann, Divisional Manager Group Logistics and Project Manager. 60,000 additional pallet spaces and an improved material flow are the result of this first phase of expansion.

At the same time, work had already begun on planning for Phase 2 of the expansion. This is now being implemented: according to current plans, Phase 2a will see the construction of a further small-parts warehouse with with approximately 100,000 container storage locations. “The shuttle system will be built right next to the existing container warehouse,” reports Wortmann. “Additional picking workstations will be created in the existing building: a total of 24 workstations, some of which will be equipped for robotic picking, are being installed.” The go-live for this part of the expansion is scheduled for the end of the third quarter of 2028.

Stage 2b then brings a major expansion in a further step:

approximately 200,000 pallet storage locations
more than 400,000 container storage locations

The go-live for this construction phase is scheduled for the third quarter of 2029.
“The logistics centre has significantly expanded our logistics capacity. These improvements will help the bilstein group to support its customers even better,” concludes Wortmann.

Always close to our customers

Gelsenkirchen joins our existing 13 warehouse locations worldwide. In total, the bilstein group now has a warehouse area of more than 195,000 square metres.

In addition to Germany, we operate logistics centres in China, France, Italy, Portugal, Serbia, Spain, Singapore, Turkey and the UK. With the acquisition of the Mexican spare parts specialist INTERAUTO in 2025, we also have warehouse space in Central America. This means we are always close to our customers and can provide them with personalised support. To serve them even better in future, we will be connecting all our global sites into a virtual logistics hub over the coming years.

Our latest investment sends a clear signal to the market: the bilstein group remains committed to growth and strengthening the Independent Aftermarket.

We create logistics solutions that enable sustainable growth for us and our international partners, thereby ensuring future-oriented development. Or, to put it more simply:

More warehouse space – More products – More turnover

Locations

As one of the leading players in the Automotive Aftermarket, the bilstein group is represented around the globe. We have 23 international subsidiaries in the most important markets and work with local sales partners in more than 170 countries.

The immediate proximity to our customers is important and creates short contact paths.

This enables us to respond to the individual needs of our partners and the specific conditions in the various regions, always offering tailor-made solutions.